Privacy Policy

Welcome to QTStory! Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, make a purchase, or interact with us.

1. Information We Collect

We may collect the following types of personal information:

Personal Details: Name, email address, phone number, shipping and billing address.
Payment Information: When making a purchase, your payment details are securely processed by our trusted payment providers. We do not store credit/debit card details.
Account Information: If you create an account, we store your login details for a personalized shopping experience.
Usage Data: We collect information about how you use our website, including pages visited, time spent, and device/browser details.
Cookies & Tracking Technologies: We use cookies to enhance your browsing experience, analyze traffic, and improve our services.

2. How We Use Your Information

We use the collected data for:
✔ Processing orders and delivering products.
✔ Providing customer support and responding to inquiries.
✔ Improving our website, services, and product offerings.
✔ Sending updates, promotions, or newsletters (you can opt out anytime).
✔ Preventing fraud and ensuring website security.

3. How We Share Your Information

We do not sell or trade your personal data. However, we may share information with:

Service Providers: Payment processors, shipping carriers, and marketing tools that help us run our store.
Legal Authorities: If required by law or to protect our rights and security.

4. Data Security

We take appropriate security measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of online data transmission is 100% secure.

5. Your Rights & Choices

You have the right to:

Access, update, or delete your personal data.
Opt out of marketing emails anytime.
Disable cookies through your browser settings.

6. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies, so please review them separately.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

8. Contact Us

If you have any questions about this Privacy Policy or your data, feel free to contact us at:

📧 Inquary@qtstory.com.my